FAQ
Frequently asked.
Find clear answers to the questions we hear most often about our compounds, ordering, and our strictly research-only terms of use.
All of our peptides are laboratory compounds intended solely for in vitro scientific research and analytical development. They are neither medicines nor supplements and must never be consumed by humans or animals. By placing an order you confirm that you are acting within a regulated professional or academic setting.
Each product page separates expected specifications from the actual analysis status of the current batch. An HPLC or mass-spectrometry result is described as verified only when the corresponding report is available.
When a laboratory report is complete, its status and link are shown on the relevant product page. Testing in progress is identified as such. For documentation requests, contact contact@velialabs.com.
We ship across France and the wider European Union with full tracking and neutral, discreet packaging. Confirmed orders are typically prepared within 24 to 48 business hours. For sensitive compounds, cold-appropriate packaging can be arranged to protect product integrity throughout transit.
In their lyophilized (powder) form, peptides are best kept away from light, moisture and heat, ideally in a freezer. Handle vials with clean gloves and reseal them promptly to limit exposure to ambient air. These general handling notes reflect good laboratory practice and are not usage instructions of any kind.
Reconstitution means dissolving the lyophilized powder in a compatible solvent suited to the intended research protocol, following your laboratory's own procedures. The solvent and working concentration depend entirely on your experimental design and must be determined by the responsible researcher. We do not provide any dosing guidance or administration protocol.
We accept major debit and credit cards as well as several cryptocurrencies. All transactions are handled through secure, encrypted payment gateways. If you are interested in a specific payment option, reach out to contact@velialabs.com before completing your order.
If an item arrives damaged, missing or different from your order, contact us promptly at contact@velialabs.com with your order number and photos where possible. For quality and traceability reasons, sealed research compounds cannot be taken back once opened. Our team reviews each case individually and proposes a suitable resolution as quickly as possible.
Every compound shown here is a reference chemical intended for laboratory research only. These materials are not drugs or supplements and are not meant for human or animal consumption under any circumstances.